Breeze Airways flights arrive and depart at Concourse A of Louis Armstrong New Orleans International Airport, located at the west end of the terminal. It acts as an operation base for the airline and offers 39 nonstop flights between 16 cities. The airport has a single terminal divided into three concourses: A, B, & C. Similarly, flight boarding formalities are segregated into different levels of the building. If your flight is scheduled to depart in the coming days, the following information will help you plan your journey.
Knowing how to get around the airport terminal gives passengers more control over their journey. One can easily plan their next move rather than roaming around and wasting time. Take help from the airport map to find the way and locate terminals, departure gates, amenities, and more. In emergencies, refer to the details below to speak with the right person.
Airport | Louis Armstrong New Orleans International Airport |
Code | MSY |
Address | 1 Terminal Dr, Kenner, LA 70062 |
Operating Base For | Breeze Airways |
Terminal | Terminal 1 |
Flight Arrival & Departure | Concourse A |
Connect At | Airport – (504) 303-7500Airline – |
Official Website | Airline – https://www.flybreeze.com/ Airport – https://flymsy.com/ |
The airline uses Terminal 1 for flight arrival and departure. However, passengers perform before-boarding formalities at different terminal levels. Passengers embarking on Breeze Airways flights will have to reach Level 3 on MSY Terminal to check in and print their boarding pass.
Breeze Airways flight will arrive at Concourse A, Terminal 1. Passengers will head to level 1, where staff handles flight arrival and baggage claim. In the case of international flights, passengers can stay at the mentioned concourse to go through customs formalities.
Passengers will have to move from one level to another to complete their boarding formalities. The security screening is conducted at Level Two, while the check-in and ticketing are performed at Level Three. Activities carried out at every level of the terminal are explained below for proper guidance.
This level of the main terminal building facilitates flight arrivals and manages baggage claims of passengers landing at the airport. All these facilities are located close to international arrivals.
Baggage Claim – After landing at the destination, passengers arrive at the baggage claim section to collect their belongings. There will be either a conveyor belt or a carousel system through which your bags are delivered. Passengers can take the bag that has your name tag on it.
Customs – This section prevents illegal and dangerous items from entering the country. When passengers reunite with their luggage, they have to appear for customs duty. The official will inspect the checked and carry-on items manually and through the X-ray machine.
Immigration – During the immigration process, the officials will check whether a passenger has the right document. They will review the document and check your visas, passport, and important IDs.
Security screening is conducted at level 2 by the Transportation Security Administration (TSA). The staff rely on high technology to screen passengers and confirm that no forbidden items are concealed. Passengers holding flight tickets are allowed beyond the security checkpoint.
TSA PreCheck – There are two separate lanes for TSA PreCheck, a membership program for selected travelers. It makes passengers go through the screening process quickly by skipping long queues at the standard security checkpoint. Members must provide their Known Traveler Number (KTN) to start the process.
CLEAR – This is another security program that is available for every airline operating at MSY Airport. CLEAR Ambassador escorts eligible members. After that, they can complete the screening program swiftly through the biometric kiosk.
At this, a passenger gets ready to board their planes by completing check-in, submitting bags, and printing boarding passes. The following facilities are available there:
Check-in – Present the flight ticket with relevant travel documents like passports at the check-in counter. If you are bringing checked luggage, submit it at the same counter after attaching the baggage tag. At last, you can select your cabin seat and request other services before getting the boarding pass.
Baggage Inspection – When you submit the checked baggage, the officials inspect it through the screening machine. The same procedure is conducted for cabin bags. It is important to ensure that every item is up to the airline’s baggage regulations. Otherwise, the staff can decline the transportation.
Airline’s Ticket Office – The Breeze Airways ticket office is at level three of the MSY Terminal building. Passengers can inquire about their flight at the reservation desk, whether it is flight cancellation, rescheduling, adding inflight services, refund process, or anything else. The counter is handled by the airline employees who are well aware of the policies, providing you with the proper guidance.
Airport Lounge – Breeze Airways passengers are not entitled to lounge access when purchasing premium tickets. The airline is not currently offering such services. However, passengers can access the airport lounge, viz., The Club MSY. It is located at Concourse A, level three. Any passenger who has completed the check-in can access the area to chill and relax before starting their flight journey.
Other than boarding formalities, passengers have access to a range of services and facilities that add to their journey experience. There are shopping malls, food options, convenience stores, and necessary facilities like charging stations, water refilling stops, washrooms, etc. We have summed up all these amenities in the table below to give you an idea of what your journey will be like.
Adult Changing Tables | Charging Stations | Facilities for the Disabled | ATM Machines |
Lost and Found Services | Tax-free Shops | Lounges | Meet and Greet Services |
Military Lounges | Mother’s Room | Police Station | Pet Reliving Area |
Smoking Areas | Information Counter | Water Bottle Filling Stations | Fast Wi-Fi Access |
Restaurants For All Genders | Cafes | Restrooms | Chapel |
Family Restrooms | Emergency Services | Kids Play Area | Foreign Exchange |
Breeze Airways is at Terminal 1 of Louis Armstrong New Orleans International Airport, operating flight arrival and departure from Concourse A.
Yes. The airport has only one terminal divided into three concourses, i.e., A, B, and C. Boarding formalities are carried out in different terminal levels.
Yes. MSY is the ICAO code for the Louis Armstrong New Orleans International Airport.
Breeze Airlines offers nonstop flights from MSY Airport to Bentonville-Fayetteville (Arkansas), Charleston (South Carolina), Hartford (Connecticut), Jacksonville (Florida), Los Angeles (California) etc.
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